As one of the most prominent social care providers in the Cologne region of Germany, Diakonie Michaelshoven embarked on an ambitious digital transformation programme to modernise its entire HR and administrative operations. The organisation sought to create an integrated, end-to-end digital solution spanning the complete employee journey, from initial recruitment through contract management to payroll administration while ensuring full regulatory compliance and exceptional user experience. Â
Diakonie Michaelshoven transforms HR operations with comprehensive digital solution
Leading German social care organisation successfully implements integrated SAP SuccessFactors and payroll platform for 3,000 staff members
Sector
Public Services and Other Institutions
Employees
~3,000
Location
Germany
Client Since
2024
Strategic Objective/ Value Driver
Technological scope:
SAP SuccessFactors Employee Central, SAP HCM Payroll (H4S4), SuccessFactors Recruiting & Learning, Zalaris eFile including Accenture Document Composer, Employee & Manager Self Services
Service scope:
Implementation, strategic consulting, bespoke system configurations, legacy system migration from LOGA to H4S4, integration of existing SuccessFactors modules, digital contract automation, Zalaris eFile integration
Solution:
- consulting
- support
- outsourcing
Role of Zalaris
Zalaris served as the primary implementation partner, leading the deployment of SAP SuccessFactors Employee Central and orchestrating a comprehensive migration from the legacy LOGA payroll system to SAP HCM Payroll (H4S4). The project successfully integrated existing SuccessFactors Recruiting and Learning modules, ensuring continuity of established workflows. Â
Working in collaboration with Accenture, the initiative expanded to include sophisticated digital contract generation capabilities and full integration of the Zalaris eFile solution, delivering a contemporary employee experience that meets modern expectations for digital workplace tools. Â
The organisation implemented a robust change management strategy to support the adoption of the complete SAP HCM suite. Modern employee and manager self-service capabilities replaced manual administrative processes, delivering significant automation improvements across the HR function.Â
“
Our partnership with Zalaris has enabled us to achieve our vision of fully integrated, digital HR operations spanning recruitment through payroll. The combination of SuccessFactors, H4S4 and Zalaris eFile has delivered a sophisticated solution that perfectly addresses our specific needs as a social care organisation whilst creating an outstanding experience for our employees.
— Prof. Uwe Ufer, Executive board member, Diakonie Michaelshoven
Outcomes achieved
Complete digital transformation: Established end-to-end digital HR operations covering the entire employee lifecycle from recruitment to payroll administration
Seamless system integration: All modules work together efficiently, creating optimal performance across the platform
Enhanced user experience: Modern self-service capabilities for both employees and managers eliminate manual processes
Regulatory compliance: Fully compliant solution tailored to social care sector requirements
Operational excellence: Positioned the organisation for continued growth through improved automation and efficiency
