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Why does your business need integrated HR and Payroll systems now more than ever?

HR and payroll management is a significant component of business operations, and, in today’s highly competitive job market, the right HR system can provide your organisation with the advantage it needs to attract and retain talented workers. Integrated HR software is essential for streamlining tasks for the HR department and payroll functions, helping to automate and manage employee data, time tracking, and benefits administration efficiently.

Elliot Raba

09.10.2023 · 12 min read

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Significant number of organisations today manage their employees’ working hours and attendance through one solution, while time off requests are managed through another. Additionally, payroll is processed via a separate system. Despite the fact that payroll and human resources departments both require the same set of data and information, each department operates with its own set of systems and solutions. A fully integrated HR and payroll system reduces manual data entry significantly and helps simplify processes, making onboarding, salary updates, and payment tracking more efficient.

Surveys indicate that the average organisation now employs more than 16 distinct HR and payroll software. This figure has been increasing year-on-year, reflecting the wide range of responsibilities that fall under the purview of HR or the payroll department. The outcome: low to nil level of data transparency and increase in payroll errors. This results in doubling the amount of data maintenance work that could be carried out in a centralised manner. Resources are being wasted on redundant tasks and are frustrated due to slow and complex processes. Consolidated pay data is crucial for both HR and payroll functions, improving visibility and collaboration across departments. When selecting a solution, it is important to consider business size to ensure the system meets the needs of small, medium, or large organisations.

The ramifications of multiple systems on HR functions

Having multiple HR systems can lead to considerable difficulties and additional complexity for the wider human resource functions, such as data duplication, data compliance, and reporting issues. This is especially true when HR system is isolated, and even when the point-solutions claim to be ‘integrated’ with your existing technology.

The adoption of more than one HR system – even ones that state to automate manual processes – usually require additional technical skills internally to manage and maintain the tech stack to maximise the value of the system. Payroll professionals are essential for managing complex payroll functions and ensuring data accuracy in these environments. If you’re a company with multiple HR systems, here are the three biggest challenges you might face.

Multiple systems risk data integrity

When different data elements are stored in different point solutions, there is a risk that your data will become corrupted or out of sync. Integrated HR and payroll systems typically provide real-time data synchronisation between HR and payroll, reducing the risk of outdated or inconsistent information. This can result in companies making decisions at the highest levels based on incorrect information.

Multiple software can lead to zero transparency and error in reporting

Some systems are optimised for data entry, while others are built for report generation, and the two will never go hand in hand and retrieve data as needed when they operate in silos.

This can lead to situations when it is necessary to generate a comprehensive report or analysis, it becomes challenging to call up a single integrated, brief view. This can make it more challenging to analyse employee turnover rates, monitor performance between reviews, or make more informed decisions regarding hiring and training. Robust, customisable reporting is essential for data-driven decision-making in integrated HR and payroll systems.

Multiple software result in multiple updates

When you have a single entry point with another software, it can be hard to know when to update the other software.

The bottom line is that there’s a lot of variation in when updates happen. They could happen every week, every month, or they could happen every hour or every ten minutes. As a result, there are multiple software with varying levels of accuracy, depending on when they were last updated. You may think the information is up-to-date, but it could be outdated.

The impact of integrated HR and payroll solution on employee engagement

As the global labor market continues to tighten and talent shortages persist, employers have begun to recognise the detrimental effects of dissatisfied employees on the company’s bottom lines. According to a survey of 1,600 employees, well-being is a top concern for employees, and 83% say it’s the employer’s responsibility to facilitate well-being in the workplace. What motivates people to go the extra mile? It all starts with a great leader who has the right tools to make the employee experience better.

Organisations should not only implement employee recognition initiatives but also consider operational processes and software that influence employee engagement. The lack of access to the appropriate tools and technology aggravates the feelings of frustration and inertia that many employees already experience. This makes it more difficult to complete tasks, thus detracting from an employee’s sense of progress and success. Integrated HR and payroll solutions often include talent management features, supporting employee development, performance, and workforce planning to further enhance engagement.

An integrated cloud-based HR payroll solution facilitates employee flexibility and streamlining of workflows. That way, your team can keep track of their own work, leave, training and career development information, and easily access documents, forms, or pay details as and when needed. Many integrated HR and payroll software solutions offer employee self-service features to keep personal information up to date. Automated reminders and notifications in integrated HR and payroll systems help streamline processes and improve compliance.

Improve employee retention with integrated HR & payroll solutions

An effectively integrated payroll system has a significant impact on employee retention by promoting a healthy work culture and building trust within the organisation. Payroll processing is one of the most critical aspects to make sure your employees are happy and engaged, which is key to retaining top talent. Comprehensive payroll services and accurate pay runs are essential for building trust and retention, as they ensure employees are paid correctly and on time every pay period.

The timely and error-free payment for employees is an indication of the organisation’s dedication to their well-being. An integrated payroll solution facilitates a smooth payroll process, which eliminates the inconvenience and stress associated with payroll errors or delays. Automated payroll calculations in integrated systems reduce the risk of human error and save time each pay period. This instills a sense of safety and confidence in employees, as they know they can rely on the company to meet their financial obligations correctly and on time.

A HR and payroll integration helps to create a more open and transparent relationship between the company and its staff. Employees can easily access their paychecks, taxes, and any other payroll documents through the self-serve portals. This accessibility provides employees with visibility into their payroll information and allows them to address any queries or discrepancies in a timely manner. Integrated HR and payroll systems also enhance compliance by providing built-in checks and real-time updates to support payroll reliability.

An integrated payroll system enhances employee financial security, job satisfaction, and retention by ensuring timely and accurate processing, thereby reducing the financial burden on employees.

HR professionals taking advantage of integrated payroll solution

An integrated payroll solution also allows HR teams to spend more time on strategic efforts and employee development, rather than dealing with manual payroll processes and payroll challenges. Integrated HR and payroll systems streamline running payroll, enabling payroll professionals to ensure accurate and timely payments while freeing HR to focus on strategic initiatives. With this shift in focus, HR professionals can devote more time and resources to developing comprehensive retention plans, including career development initiatives, employee recognition programs, and workplace wellness programs. Scalable integrated solutions also benefit customers by allowing businesses to adapt to growth and changing needs without requiring additional resources.

By investing resources in these areas, companies can create a culture that encourages employee growth, employee satisfaction, and employee retention.

The pros of integrating payroll and HR solutions for global expansion

Global workforce management faces significant challenges due to unique in-country requirements around payroll and varying labor and statutory regulations. Organisations that use a global payroll solution have the advantage of being able to manage payroll across multiple borders. However, what about global human resources?

Accurate tracking of hours worked in real-time is essential for ensuring correct payroll and compliance across different countries, especially for shift-based and seasonal industries. IRIS Cascade HRi allows businesses to pay workers in over 135 countries, while ADP iHCM supports international payroll across 140 countries. Roubler is designed specifically for shift-based businesses, making it easier to manage complex scheduling and payroll needs globally.

Without a global HR system that can manage your workforce, your business operations can quickly become unmanageable and at risk of non-compliance within each country. In order to streamline global operations and mitigate in-country tax compliance challenges, the initial step is to evaluate your global payroll system.

Integration with a global payroll solution that consolidates data from all countries and integrates with a global HR solution enables global workforce management to be streamlined, employee data to be consolidated into a single system of record. Integration also provides increased compliance and data protection capabilities.

Key features to look for in an integrated HR and payroll solution

When navigating the complex landscape of integrated HR and payroll solutions, discerning organisations must focus on capabilities that will fundamentally transform business operations, elevate employee experience, and ensure unwavering compliance. The right payroll software or HR and payroll software should not merely optimise processes—it must future-proof your organisation as it scales through increasingly complex regulatory and operational challenges. Here are the critical capabilities that define excellence in this space:

1. Automation: Sophisticated payroll software demands robust automation architecture that extends far beyond basic processing. Advanced workflow automation can dramatically eliminate manual intervention, enabling HR and payroll teams to redirect strategic focus while minimising the risk of payroll discrepancies. This automation ecosystem should encompass comprehensive payroll processing, complex holiday pay calculations, benefits administration, and routine administrative workflows—ensuring your payroll operations achieve accuracy and efficiency that stands up to audit every single cycle.

2. Integrated HR and Payroll: A truly connected ecosystem that consolidates HR and payroll data within a unified platform represents more than convenience; it's strategic necessity. Integrated HR and payroll solutions eliminate dangerous data silos, enhance accuracy across all touchpoints, and significantly reduce exposure to data security incidents. Managing employee information, payroll datasets, and HR intelligence within one comprehensive system enables seamless collaboration between HR and payroll teams, fundamentally transforming how organisations manage the complete employee lifecycle from recruitment through separation.

3. Data Security: Safeguarding sensitive employee data has evolved from best practice to regulatory imperative. Forward-thinking organisations select payroll systems featuring advanced security architecture—including enterprise-grade encryption, granular access controls, and automated backup protocols. This security foundation not only shields your organisation against increasingly sophisticated data breaches but also ensures compliance with evolving data protection regulations that continue to reshape the European business landscape.

4. Configurability: Every organisation operates within unique operational constraints, making highly configurable HR and payroll architecture essential for sustainable success. Sophisticated software solutions must adapt to specific organisational requirements—whether customising complex payroll processing rules, managing intricate holiday request workflows, or accommodating diverse pay structures across multiple jurisdictions. This configurability ensures your technological foundation can evolve dynamically alongside organisational growth and regulatory changes.

5. Self-Service: Empowering employees through comprehensive self-service functionality represents both efficiency gains and employee satisfaction enhancement. Strategic self-service portals enable employees to manage personal data, submit holiday requests, and access pay information seamlessly across devices and locations. Self-service capabilities reduce administrative overhead for HR teams while dramatically improving employee experience through instant access to critical information—creating a more engaged and autonomous workforce.

6. Reporting and Analytics: Real-time reporting and analytics capabilities have become fundamental for informed decision-making and regulatory compliance maintenance. Sophisticated payroll solutions offer customisable reporting architecture, enabling HR and payroll teams to monitor compliance trends, track key performance indicators, and generate actionable insights that directly support broader business objectives. This analytical capability transforms payroll from administrative function to strategic business intelligence source.

7. Support: Comprehensive support infrastructure represents the difference between software adoption and software mastery. Ensure your technology partner delivers extensive phone support, robust online resources, and ongoing training programs designed to help teams navigate system complexities with minimal operational disruption. This support ecosystem becomes particularly crucial during regulatory changes, system updates, and organisational scaling phases.

8. Scalability: As organisations expand across markets and jurisdictions, HR and payroll systems must demonstrate seamless scalability. Strategic software selection requires solutions that accommodate new employee onboarding, additional geographical locations, and evolving payroll requirements without architectural limitations. This scalability ensures your technological foundation remains robust through every growth phase, from startup scaling to multinational expansion.

9. Compliance: Maintaining compliance with UK regulations—including GDPR, HMRC requirements, and employment law—has become increasingly complex and penalty-laden. Sophisticated systems feature built-in compliance architecture, including automated workflow management and regulatory reporting capabilities, helping organisations maintain current compliance standards while adapting to future regulatory evolution. This proactive compliance approach protects against costly penalties and reputational damage.

10. Integration: Your HR and payroll software must function as part of a broader technological ecosystem, connecting seamlessly with accounting platforms, time and attendance solutions, and performance management tools. Pre-built integrations or robust APIs enable effortless connection between your payroll system and existing business applications, streamlining processes and enhancing operational efficiency across all business functions.

By prioritising these fundamental capabilities, UK organisations can select integrated HR and payroll solutions that transcend process simplification to actively support long-term strategic objectives. Whether operating as a growing enterprise or established corporation, investing in sophisticated HR and payroll architecture will transform workforce management effectiveness, reduce administrative overhead, and ensure employees receive accurate, timely compensation—establishing a foundation for sustained organisational success in an increasingly complex business environment.

Create a unified approach with Zalaris for total workforce management

HR and payroll work so closely together that it doesn't make sense to manage them separately. Doing so just adds more work and more room for mistakes. According to a recent Insight Avenue survey, 92% of companies say they struggle to gain strategic insights to address retention issues, among other issues, by dividing their time between siloed systems, which only makes it more difficult to gain valuable insights into your workforce.

Zalaris' PeopleHub solution integrates payroll and human resources processes to facilitate all hire-to-retire processes. The comprehensive Human Capital Management (HCM) solution has been designed to incorporate multiple modules into a single system, which is often more cost-efficient and future-proof.

Contact us today to see how Zalaris can support you with your global HR & payroll ambitions.

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Elliot Raba

Enterprise Sales Executive

Elliot is a dynamic and results-driven Enterprise Sales Executive at Zalaris UK&I, where he excels in crafting innovative solutions that address the unique needs of his clients. With a keen understanding of the intricacies of enterprise level operations, Elliot leverages his extensive industry knowledge to drive business growth and foster lasting partnerships.

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