Corporate ethics are about how we behave towards each other and the world around us. The Code of Conduct is the foundation of our corporate culture and defines the core principles and ethical standards by which we create value in our company. Everybody associated with Zalaris shall comply with the rules and guidelines that build on Zalaris' basic values. In Zalaris, we want everyone to contribute to a sound corporate culture.

Code of Conduct is an integral part of the formal governance regime in Zalaris. This Code defines the core principles and ethical standards that form the basis of how we create value in Zalaris. Such principles and standards are further incorporated in other governing documents as appropriate. This Code shall apply to Zalaris ASA and any subsidiary in which Zalaris, directly or indirectly, owns more than 50% of the voting shares. Code of Conduct applies to members of the Board of directors, managers and other employees as well as those acting on behalf of the company.

This Code does not apply directly to the company’s business partners. However, Zalaris does not want to be associated with business partners that do not have appropriate ethical standards.

Everybody associated with Zalaris shall comply with the rules and guidelines. Whereas failure to perform can be excused, we can never compromise on our integrity. This is the way we shall conduct business in Zalaris and the way we shall create value for our customers, investors, staff and anyone benefiting from the services we provide.

The Code influences how we think about our actions and what we should and should not do. Every employee shall have an understanding of how this Code influences their daily work, and the ways to act accordingly. It is the personal responsibility of each employee to adhere to the applicable standards.

Line managers shall have an understanding of this Code as a platform for business decisions. They shall also have an understanding of their own role in implementing, overseeing, assessing and following-up that an ethical atmosphere is created consistent with the requirements of this Code.

We shall comply with applicable laws and regulations. In the event that there are differences between such laws and regulations and the standards set out in our Code of Conduct, the highest standard consistent with applicable local laws shall be applied.

Although the scope of this Code has been set to cover relevant ethical areas of conduct, there will be situations where this Code does not provide explicit guidance. In such situations the guiding principles shall be to act in the best interests of Zalaris, and to consult with your leader when you are in doubt as how to act.

Any questions on how this Code shall be interpreted or applied shall be addressed with your leader or applicable staff functions. Any unresolved questions shall be addressed to Zalaris’ Group Compliance Officer.

Read about our Handling infringements policy

The Zalaris Information Security Policy outlines Zalaris’ overall policies for the protection of information from a wide range of threats, to ensure business continuity, minimise business risks and maximise return on investments and business opportunities.

This document covers Zalaris’ set of controls, including policies, processes, procedures, organisational structures and software and hardware functions implemented to ensure all information is secure.

The security policy provides Zalaris management with direction and support for information security, in accordance with business requirements and relevant laws and regulations.

The financial assets Zalaris is managing.

Zalaris’ ability to handle prioritised tasks and services for our clients.

The integrity and confidentiality of the information Zalaris handles.

Protection against illegal actions, accidents, and unintended incidents.

Strict adherence to internal Zalaris processes (HR, legal requirements, etc).

The key security policies Zalaris enforces are:

All information security-related work shall be an integral part of Zalaris’ ordinary operations and shall support Zalaris to achieve objectives for quality and effectiveness.

Compliance with legislative, regulatory, statutory, and contractual requirements across all organisational units and countries where Zalaris is present or operates in at any time.

Information security risks and mitigation actions and controls will be identified by performing structured risk analysis activities.

All employees shall have the necessary knowledge and awareness, including being trained to act according to the information security policy in their daily work.

Access control will be established in all information systems and physical premises to avoid unauthorised access.

If an unwanted security breach occurs, all information security-related actions shall limit the damage and ensure a return to normal operation as soon as possible

Change control will be executed according to defined procedures. Major changes to information resources will be tested and approved by authorised personnel. All major changes will be traceable.

Proper management of security incidents, including business continuity, is critical to Zalaris due to the nature of Zalaris’ core business – HR and Payroll outsourcing.

At Zalaris, we consider information to be a very important asset. Information security covers actions and controls to protect assets, information and our ability to perform tasks, by securing:

: Only personnel with job-related responsibilities will have access to confidential information.

: Information and systems shall be correct and trustworthy.

: Information and systems shall be available to authorised users when needed on a need-to-know basis.

EY Certify 2022

EY Certify 2015

OSO 27001

ISO 9001

Our Policies

Effective date: 15th of July, 2025
Last review date: 15th of July, 2025

Zalaris is committed to safeguarding your privacy and following all applicable data privacy guidelines, including the European Union (EU) General Data Privacy Regulations (GDPR). Information we collect relates to optimising customer experience and understanding and interpreting traffic patterns on our websites while supporting ongoing enhancements and navigation improvements.

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Who is the responsible party for recording data on this website (i.e., the “controller”)?

The data on this website is processed by Zalaris ASA, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

We collect your data as a result of your sharing of your data with us. This may for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error-free provision of the website. Other data may be used to analyse your user patterns. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order enquiries.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or erased. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when you visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. General information and mandatory information

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We note that data transmitted over the Internet (e.g., via email) may be vulnerable to security breaches. It is not possible to completely protect data against third-party access.

(referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Zalaris ASA
PO Box 1053 Hoff
NO-0218 Oslo
Norway

Phone: +47 4000 3300
E-mail: info@zalaris.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TDDDG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR.Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR.Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

In the scope of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is required as part of the fulfillment of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1)(f) GDPR, or if another legal basis permits the disclosure of this data. When using processors, we only disclose personal data of our customers on the basis of a valid contract on data processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis on which any processing of data is based, please consult this data protection declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection-worthy grounds for the processing of your data that outweigh your interests, rights and freedoms, or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21(1) GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.

If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.

If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

We may record telephone conversations with individuals who contact Zalaris customer service or other service lines. The processing of personal data contained within these recordings is carried out by Zalaris in the role of a "data controller" within the meaning of the GDPR.

We record calls for the following legitimate purposes:

To support quality monitoring of staff performance

For the detection, investigation and prevention of fraud or other criminal behaviour

To support service improvement and training

The processing of personal data through call recording is based on:

Article 6(1)(a) GDPR – Consent: You may be asked to actively agree to the recording before the call begins.

Article 6(1)(f) GDPR – Legitimate interests: We may process recordings where it is necessary for our legitimate interest to improve services or investigate incidents, unless overridden by your interests or fundamental rights.

Callers will be informed of the recording and given the option to decline. If you do not provide consent or make no choice, the call will not be recorded. You will still be connected to a service representative.

During the recorded call, we may collect:

Contact details (e.g. phone number or email address)

Address or other identifiers, as needed for service delivery

Any other personal data you voluntarily disclose during the call

Call recordings are stored securely on servers located within the European Union. Recordings are retained for a period of three (3) months, unless a longer retention period is required:

For the resolution of a specific service case or complaint

As part of a legal investigation or for fraud prevention

After the retention period, the recordings are permanently deleted in a secure manner.

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyse user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimisation (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimised provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TDDDG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or for the use of specific technologies, and to document the former in a data protection compliant manner. The party offering this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany, website: 

 (hereinafter referred to as “Usercentrics”).

Whenever you visit our website, the following personal data will be transferred to Usercentrics:

Your declaration(s) of consent or your revocation of your declaration(s) of consent

The date and time you visited our website

Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that is recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentricscookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of specific technologies is Art. 6(1)(c) GDPR.

We use cookies and similar technologies (such as local storage, scripts, and pixels) to enhance your browsing experience and to collect information about how our website is used.

Essential: Necessary for the website to function properly.

Send your message

Read through the information below and if you have any questions, please contact us using the form:

Providing high-quality services is essential to fulfilling our mission of helping customers maximise the value of their human capital through excellence in HR processes. It also reflects our core values—service excellence, quality-driven processes, and recognising employees as our greatest asset.

We shall seek to deliver our contracted tasks according to our internal target service levels.

We shall deliver our contracted requirements and conditions.

We shall work with our customers to develop end-to-end processes with the goal of achieving Six-Sigma Quality.

We shall work together to continuously improve our processes through active use of Lean principles.

We shall conduct thorough training for all employees to ensure continuous focus on implementation and anchoring of best practice processes.

We shall document our quality and follow the processes defined in our Operating Procedure Manuals, Implementation Methods and ITIL.

We shall ensure that all defined controls are being performed and documented to meet SOC requirements.

We shall report on quality on a monthly basis using our own and contractually defined KPIs.

We shall be certified or accredited in accordance with the relevant standards including ISO 27001 for the management of our IT infrastructure.

We shall comply with the assurance framework based on 3402 (ISAE 3402), an international assurance standard that describes Service Organization Control (SOC) engagements to provide assurance to our customers that we have adequate internal controls.

We shall learn from our mistakes through root-cause analyses and share lessons learned with customers and colleagues.



The Norwegian Transparency Act aims to ensure that companies uphold fundamental human rights and provide fair working conditions in the production of goods and services. It also emphasises the importance of public access to information on how companies address any negative impacts on these rights and working conditions.

At Zalaris, we are strongly committed to human rights and decent working conditions. You can find more information about our guidelines in our 

If you would like to inquire about how Zalaris manages any actual or potential negative consequences concerning human rights and working conditions, as outlined in section 6 of the Transparency Act, please feel free to reach out to us using the contact form below. We will make sure to respond promptly.

We appreciate your interest in our business.

Quality Policy

Our Policies