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British university relies on Zalaris for HR, Payroll and Talent solutions

Zalaris delivers HR & Payroll support from our UK based support experts since 2015, using SAP HCM along with Performance & Goals from SAP SuccessFactors.

14.05.2021

SECTOR

Public Sector

EMPLOYEES

2 800

LOCATION

UK

CLIENT SINCE

2007
Strategic Objective/ Value Driver

The University aims to harness the skills, imagination, and enthusiasm of our staff and students to work in partnership with large and small enterprises across the public, private and charitable sectors to change people and communities and deliver lasting economic and social benefit. ​

Technology scope:

SAP HCM on-premise, SAP Payroll. SAP SuccessFactors Performance & Goals.​

Service scope:

HR & Payroll SLA Support and Consulting (on-premise & Cloud). Performance & Goals. RTI. Basis Support.

Solution:
  • Consulting
  • Support
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Role of Zalaris

Zalaris has been a long term partner as the University has expanded its services and solutions.​ Deployed first UK Higher Education SuccessFactors solution in 2015 – “ePDR”.​


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Outcomes achieved

Delivery of SLA HR & Payroll Support from our UK based Support experts. Deployed SAP Portal solution (2008) SuccessFactors Perf & Goals (2015).​ Infrastructure upgrades in 2017 and 2020.​


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Our new online performance and development solution will provide a tool for managers and employees to be able to articulate how their role fits into the overall strategic plan. It will ensure that conversations on performance and development are ongoing thus facilitating employee engagement, productivity and success.

— Associate Director HR Strategy & Operations, Human Resources