Back to customer stories
Global energy leader accelerates HR transformation with Zalaris & SAP SuccessFactors
The customer partnered with Zalaris to transform its HR landscape, modernising processes and creating a more connected digital experience for 1,500 employees across Europe and the US.
12.02.2026
SECTOR
Offshore & Energy
EMPLOYEES
1500
LOCATION
UK, Germany, Sweden, US
CLIENT SINCE
2023Strategic Objective/ Value Driver
The organisation is a multinational energy company with operations spanning the entire oil value chain, from exploration and production to refining, logistics and retail. With operations in over 8 countries including the UK, Germany, Sweden and the US, they are on a journey to become a fully integrated energy business built on a strong people-first philosophy.
The project’s goal was to modernise their SAP SuccessFactors platform while maintaining stability across the existing landscape. A key priority was to decommission Onboarding 1.0 and introduce Onboarding 2.0 to deliver a smoother experience for new hires. The company aimed to strengthen its capabilities with the rollout of Learning and Time Tracking modules, ensuring employees had the right tools for development and workforce management.
The client also wanted to review and optimise the scope of Employee Central, enhance reporting, and reinforce system security with a more robust role-based permissions framework. To achieve these objectives, they needed a solution that would balance modernisation with continuity, ensuring improvements could be delivered seamlessly while maintaining day-to-day HR operations.
Technological scope:
SuccessFactors Platform, Employee Central, Time Off and Time Tracking, Recruiting, Onboarding, Learning, Performance & Goals and Integrations.
Service scope:
AMS Support for the SuccessFactors HCM suite, implementation of new modules and integration flows.
Solutions delivered:
- Consulting
- Support
Role of Zalaris
Our customer chose Zalaris for our ability to provide both strategic guidance and hands-on delivery expertise. Working closely with key stakeholders, Zalaris carried out a comprehensive review of Employee Central to optimise its scope and improve day-to-day HR administration.
Several integration flows were implemented to connect HR with wider business systems, improving efficiency and data accuracy across the organisation. The solution was underpinned by a more secure role-based permissions framework, ensuring a reliable and scalable platform for the future.
Beyond project delivery, Zalaris has continued to provide AMS support across the full SuccessFactors HCM suite, including Employee Central, Recruiting, Learning, Performance & Goals, Time Off, Time Tracking, Onboarding and Integrations.
Outcomes achieved
Zalaris has helped the company modernise their HR landscape and laid the foundations for a more agile, people-centric organisation. The introduction of Onboarding 2.0 has transformed the employee experience for new hires, while the addition of Learning and Time Tracking has equipped HR teams with powerful tools to support development and manage working time effectively.
Optimisation of Employee Central has strengthened HR data and processes, providing greater accuracy and efficiency, while new integrations have connected HR with the wider business. Enhanced system security through improved role-based permissions has provided the confidence that their HR systems are both secure and scalable. Together, these outcomes align directly with the organisation’s people-first strategy, enabling its employees to deliver value across global operations.
Zalaris have been very professional and timely to deal with. They have a professional manner and were fully supportive and available throughout and after the implementation of the project. Right on schedule. Exactly what we budgeted for
Project Lead, Global Energy Organisation