UNLEASH World 2024: Redefining HR tech and unveiling key innovations

Last week, Paris was buzzing with innovation as the UNLEASH World HR and Payroll Services Conference brought together industry leaders, HR professionals and cutting-edge technology providers.

Amongst these industry leaders and professionals were incredible crepes, champagne and a dynamic team of Zalaris experts exchanging innovative insights on global HR and payroll services and solutions. Here’s how the event redefined HR tech and uncovered key innovations that will shape the future of work.

AI and automation took centre stage at UNLEASH 2024, setting the tone for discussions on the ever-evolving workplace and how technology is reshaping the HR landscape. Several sessions focused on AI innovations which are not only streamlining operations but also providing predictive insights to improve decision-making.

One of the most talked-about sessions came from Josh Bersin, a renowned industry analyst, who delivered a thought-provoking address on the “The AI Revolution.”

Bersin discussed the growing influence of AI and automation, and its disruptive impact on the HR landscape. He emphasised how perfecting a strategy for harnessing technology will empower organisations to stay competitive in a rapidly changing environment.

A key takeaway was that with AI becoming an integral part of HR, it’s no longer as simple as just adopting the new tools. HR teams need to ensure that chosen AI solutions align with their company’s specific standards, industry requirements, and long-term goals.

Employee experience remained a top priority for many organisations attending UNLEASH 2024, noting its direct impact on productivity, retention, and engagement. With the shift towards hybrid work models, fostering a sense of belonging and connection has become more challenging – and crucial.

Discussions were focussed on the need for more dynamic approaches to learning and development. Platforms offering personalised training experiences are becoming critical as companies seek to retain talent by encouraging continuous learning and upskilling, ensuring employees remain engaged and future-ready.

A key takeaway was from Dr Kirstin Ferguson who closed UNLEASH with insights on modern leadership and finding the right times to harness empathy in leadership.

Diversity, Equity, and Inclusion initiatives were another cornerstone of the event. As workplaces evolve, so too do expectations around inclusive policies that address the needs of diverse employee populations.

Sessions explored how technology can help track and enhance diversity metrics. Tools now exist to monitor hiring practices, pay equity, and career progression, ensuring that companies are not just talking about DEI but actively promoting it through actionable data​.

A key takeaway came from Claire Isnard, Chief People and Organisation Officer, Chanel. Isnard spoke of the need for courageous leadership to foster trust in a workforce and generate collective success.

Data-driven HR strategies were a focal point at this year’s conference, with discussions on how data can drive decision-making across all HR functions—from recruitment to employee engagement and performance management. Companies are increasingly using analytics to predict trends, assess workforce needs, and create more agile, responsive organisations.

Speakers noted how advanced analytics platforms are empowering HR teams to make better decisions about talent acquisition, workforce planning, and diversity initiatives​.

A key takeaway was that by harnessing both real-time data and AI-driven insights, organisations can proactively respond to workforce trends, ensuring competitiveness in a rapidly changing environment.

As businesses continue to expand and remote work becomes more prevalent and acceptable, global payroll is becoming increasingly complex. At UNLEASH 2024, global payroll innovations were highlighted, with a strong focus on compliance.

Zalaris led conversations on how companies can utilise automation to navigate global compliance challenges efficiently. With tools that support real-time payroll calculations, companies can stay ahead of ever-changing tax and labour legislation, improving both operational efficiency and employee satisfaction​.

A key focus was the integration of cloud-based payroll systems as a solution to facilitate cross-border payroll operations.

The HR landscape is constantly changing, driven by ongoing legislative updates and rapid technological advancements. Partnering with a reliable HR and payroll services provider can ensure your organisation stay compliant with evolving regulations whilst taking full advantage of the latest technologies.

Get in touch with our experts to discuss the future of your partnership with Zalaris.