SAP SuccessFactors: An overview of the modules
In Human Resources (HR), digitalisation has become the cornerstone of streamlining daily operations across all personnel management tasks.
The comprehensive HR solution, SAP SuccessFactors, offers a range of modules that provide support for various HR processes. These modules include Employee Central, Recruiting, Onboarding/Offboarding, Performance & Goals, Succession & Development for succession planning, Learning for training and development, and Compensation for compensation and benefits. While each module can function independently, they seamlessly integrate to create a holistic and integrated approach to talent management.
Are you contemplating the digital transformation of your HR processes? SAP SuccessFactors is your tool of choice for digital support and process automation in the realm of HR.
Now, let’s delve into each of these modules in detail:
SAP SuccessFactors Employee Central
As the central employee portal, Employee Central serves as the starting point for all self-service activities for both employees and management. It encompasses personal information such as addresses and payment details, employment details like costs or positions, and time models, as well as payroll information. Employees can manage and update their information, while managers can initiate processes like salary increases, complete with associated workflows.
This module streamlines HR processes, freeing up time for specialised departments and providing quick access to essential data for informed decisions, especially when adapting to market changes.
SAP SuccessFactors Recruiting
The Recruiting module comprises SuccessFactors Marketing, Recruiting Management, and Insights.
The Marketing segment allows for automated job posting through smart job publishing/feeds, saving time by granting access to thousands of job boards, schools, universities, and social recruiting networks. Intelligent features expedite the identification of suitable candidates, such as seeking recommendations from past applicants when suitable positions become available.
Overall, this module enhances transparency in the application process, allowing tracking of application numbers, interviews conducted, hires made, and time-to-fill positions. It also provides insights into rejection rates, invitations, and interviews, enabling HR to improve its processes and simplify the recruiting process.
Recruiting Management offers tailored support in selecting the best candidates. Competency-based interviews can be conducted, with the results documented and easily compared. This module streamlines the hiring process, automating rejection emails and generating them in bulk.
The Insights segment allows for measuring the effectiveness of recruitment through sourcing analyses and performance metrics.
This module helps organisations reduce the cost per hire, time-to-hire, and ensures high-quality candidates. It enables proactive engagement with passive candidates for hard-to-fill positions, fostering ongoing relationships.
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SAP SuccessFactors Onboarding and Offboarding
This module guides HR departments, HR managers, and new employees through a unified and comprehensive onboarding and offboarding process.
New employees receive crucial information about their roles, responsibilities, and contacts even before their first day, with a high degree of automation, allowing multiple new hires to be onboarded simultaneously. The system provides process overviews, workflows with specific tasks, such as device returns during offboarding, centralised farewell emails, and quick delegation of departing employees’ tasks.
This results in increased productivity, faster, more streamlined, and paperless processes for new hires, and support for employee movements, including transfers or terminations.
SAP SuccessFactors Performance & Goals
SAP SuccessFactors Performance & Goals establishes clear objectives for employees and ensures an objective, accurate assessment of their performance. The module covers goal development and management, personal development plans, performance assessments, and training.
Performance assessments allow for setting and weighting specific goals, tracking their status, and even standardising goals for teams with similar roles, improving comparability. The 360-degree assessment reveals strengths and weaknesses, with both employees and supervisors providing feedback and explanations. HR can intervene in case of discrepancies.
Calibration ensures fair processes by jointly reviewing salary and rating decisions. Employees can communicate their career goals, HR can identify talents, and direct promotions are easier to spot. The development of employees occurs seamlessly within the system, fostering continuous improvement in performance and engagement. Action planning ensures that initiatives yield the desired results.
SAP SuccessFactors Learning
The Learning module consolidates information on training, including completed courses, pending training, and due dates, simplifying planning. For example, safety and IT security training can be offered as self-paced online courses rather than involving external trainers. Employees can search for suitable offerings, enroll, and obtain certificates upon successful completion.
SAP SuccessFactors Compensation
The Compensation module integrates talent management and payroll systems, making it easier to identify and fairly compensate high-performing employees. It displays employee earnings, hours worked, and roles. Budgets are easily managed for real-time salary adjustments. Base salary adjustments and variable compensation, including bonuses, are supported, and calibration of compensation ensures the retention of top performers.
This module brings transparency and process continuity, reducing HR operational costs and streamlining payroll. It provides a central overview of compensation planning for HR and managers. Budget scenarios can be simulated, aligning with strategic objectives, business units, and individual performance levels, resulting in optimal compensation policies. A fair, performance-based compensation culture fosters stronger employee retention.
SAP SuccessFactors Succession & Development
Leveraging organisational data from Employee Central, the Succession & Development module manages succession planning. It focuses on proactive succession planning, identifying potential future successors within the organisation.
The module simplifies the identification and management of key positions, offering a comprehensive view of all talents and future leaders, along with succession models and complete development plans for individuals, roles, and positions. Clear evaluation criteria make employee potential comparable and allow for objective and precise assessments, facilitating career and development planning. Quality gaps can be avoided or quickly addressed by linking development plans with competencies.
Thanks to proactive planning, future workforce needs are evident today, eliminating personnel gaps and ensuring the consistent execution of corporate strategy. Calibration allows for precise adjustments. Overall, the module promotes higher employee engagement and retention.
SAP Analytics Cloud
Additionally, the Analytics Cloud provides HR with detailed insights into the workforce, such as gender, age, headcount, and turnover, facilitating better forecasts, easier decision-making, and rapid responses through data-driven insights from all HR processes. For example, it reveals the number of internal and external hires and opportunities for cost savings through reallocation. This enables HR to align more closely with the company’s strategy.
Concluding thoughts
SAP SuccessFactors offers a comprehensive suite of modules that empower organisations to excel in every aspect of human resource management. From Employee Central to Recruitment, Onboarding, Performance & Goals, Succession & Development, Learning, and Compensation, these modules provide the tools needed for streamlined and efficient HR operations.
By embracing digitalisation and harnessing the power of these modules, businesses can optimise their talent management processes, enhance employee engagement, and ultimately achieve their strategic objectives. In the ever-evolving landscape of HR, SAP SuccessFactors stands as a valuable ally in unlocking the full potential of human capital.