Managed GCCs
Transform HR & Payroll delivery and lower overheads with Managed Global Capability Centres (GCCs)
Run efficient and compliant HR and payroll operations with strategic control and in-house capabilities. Managed GCCs helps you leverage specialised talent and scale faster while lowering infrastructure costs.
Satisfied customers from around the globe
Unlock the future of outsourcing with flexible partnership models
From Managed GCCs to Build-Operate-Transfer (BOT) agreements and Joint Ventures, Zalaris is your trusted partner in future-focussed offshore operations. Our GCC solutions enable greater control, transparency, and scalability compared to traditional outsourcing.
Why choose Managed Global Capability Centres (GCCs)?
Explore how Managed GCCs deliver control, cost savings, compliance, and scalability to transform your HR and payroll operations.
Strategic control without infrastructure burdens
Get a dedicated team aligned with your operations while Zalaris handles the infrastructure, talent, and compliance.
Multi-country standardisation
Standardise HR, payroll, and finance operations across geographies with one delivery framework that cuts through fragmentation and complexity.
Cost optimisation without compromise
Achieve 35 - 50% cost savings through offshore delivery, automation, and standardised processes – all while maintaining quality and control.
Scale faster with flexible growth
Accelerate time-to-market for new countries or business units, with the ability to scale operations up or down as needed.
Enhanced compliance and data security
Rely on GDPR-compliant, ISO-certified operations that help European and global organisations stay compliant and reduce regulatory risk.
End-to-end ownership
From process execution to analytics and reporting, Zalaris drives outcome-focused accountability by providing dedicated teams aligned to your operations.
Embedded Transformation
Benefit from built-in automation, analytics, and continuous improvement - all delivered without additional consulting costs.
One partner, zero hassle
Simplify your operations with one trusted partner supporting HR, payroll, finance, and digital services - eliminating complexity and siloes from managing multiple vendors.
Future-proof your operations
Stay resilient amid economic uncertainty. GCC solutions adapt to changing markets, technologies and regulations, keeping your HR and payroll operations efficient and secure.
Reimagine HR delivery with a Managed Global Capability Centre
Move beyond legacy outsourcing models with a Zalaris-managed GCC. We handle day-to-day operations with dedicated teams, robust platforms, and transparent governance so you stay in control while scaling with confidence.
Operational visibility and strategic control
Gain full oversight of your HR and payroll operations without the burden of ownership. Managed GCCs give you dedicated teams and standardised processes while keeping you in the driver’s seat. Maintain visibility into day-to-day execution and performance, with transparent reporting and the ability to make strategic decisions in real time.
Platform-led delivery with Zalaris PeopleHub and SAP
Benefit from delivery that’s powered by modern, proven platforms built for multi-country operations. Zalaris PeopleHub and SAP SuccessFactors streamline and standardise global HR and payroll, and can seamlessly integrate with your existing technology landscape.
Specialised talent and niche expertise
Access hard-to-find capabilities without having to build them in-house. From payroll compliance specialists to data analysts and HR tech experts, Zalaris recruits, trains, and manages teams with deep domain knowledge - aligned with your operational goals and your unique needs.
Cost optimisation through strategic labour arbitrage
Reduce operating costs by leveraging high-quality talent in offshore locations like India and the Phillipinesand nearshore locations like Riga and Granada. Our GCC model is designed to help you achieve significant savings (typically between 35–50%) without compromising on quality, compliance, or control.
Smooth transitions from BPO to GCC
Zalaris supports seamless transitions from traditional outsourcing models through TUPE-led lift-and-shift approaches. We help you retain knowledge, stabilise operations, and lay the groundwork for a future-ready Global Capability Centre - giving you greater control without disrupting business continuity.
Accelerate growth with established Centres of Excellence
Leverage Zalaris' Centres of Excellence in India, Philippines, Latvia, Poland and Spain, built to deliver high-quality payroll operations at scale. These strategic hubs combine deep technical expertise, automation capabilities, and regional labour advantages to help you ramp up delivery speed, reduce costs, and maintain full compliance - without having to build from scratch.
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Rethink HR & Payroll delivery: Why Managed Global Capability Centers (GCCs) are the strategic move nowWatch nowFAQ
A Managed Global Capability Centre (GCC) is a dedicated team of skilled professionals set up and operated by Zalaris to support your organisation’s long-term delivery needs. Unlike traditional outsourcing, a Managed GCC is fully integrated with your processes, culture, and brand. You retainownership of the outcomes, while Zalaris takes responsibility for building, managing, and optimising the team. From recruitment and training to governance and performance, we handle day-to-day operations while you benefit from cost savings, scalability, and strategic control.
Traditional outsourcing often involves transactional work, limited visibility, and a shared delivery pool. A Managed GCC, on the other hand, offers a dedicated team aligned to your business objectives, brand, and values. You get full transparency, long-term capability building, and closer collaboration—without the operational burden. It’s a hybrid model that combines the efficiency of outsourcing with the control and continuity of an in-house team.
Managed GCCs offer a smarter way to scale. As organisations seek greater agility, data security, and operational resilience, GCCs provide the structure to build institutional knowledge and retainexpertise over time. They reduce dependency on transactional vendor relationships and allow businesses to co-own their delivery model. This makes it easier to adapt, innovate, and drive value across the enterprise.
Zalaris operates Managed GCCs in India and the Philippines, leveraging multilingual talent, established infrastructure, and deep HR and payroll expertise. These centres are fully equipped to support clients across Europe and APAC, with governance models tailored to ensure consistency, compliance, and cultural alignment.
Need a smarter way to manage HR and payroll?
Let’s discuss how Zalaris can simplify operations, ensure compliance, and support strategic growth.