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Danske Bank relies on Zalaris to digitalise their HR & Payroll systems across the Nordics
Together with Zalaris, Denmark’s largest bank is moving from fragmented local systems to a unified, cloud-based HR and payroll operating model across countries that delivers operational efficiency and improved employee experiences.
26.11.2025
SECTOR
Bank, Insurance & Financial Services
EMPLOYEES
22 000
LOCATION
Worldwide
CLIENT SINCE
2021Strategic Objective/ Value Driver
- Danske Bank is on a long-term journey to establish a future-ready HR and payroll operating model across the Nordics. After facing challenges with manual payroll reconciliation and juggling vendors in four countries, Danske bank sought to modernise legacy systems by moving to a unified and cloud-based HR and Payroll operating model.
The programme sought to:
- Strengthen compliance and governance across countries
- Create a modern, fast and mobile-ready employee experience
- Enable one consistent, comparable data foundation for leaders
- Future-proof HR & payroll through scalable cloud infrastructure
Role of Zalaris
Zalaris acts as Danske Bank’s single strategic payroll partner across countries. The programme is delivered in close collaboration with HR, IT and operations, with shared governance and standardised processes across geographies.
Our core responsibilities included:
- Leading the multi-country migration to a unified cloud platform
- Supporting standardised HR & payroll processes compatible across multiple jurisdictions
- Delivering a scalable solution with robust governance and compliance
- Enabling mobile-ready self-service and a modern user experience for employees
Outcomes achieved
What began as a landscape of fragmented, country-specific legacy systems has evolved into one unified HR and payroll operating model. Today, Danske Bank works with a shared foundation for people data, governance and service delivery, while employees benefit from a faster, more intuitive and mobile-ready experience. The change is visible both in how teams work behind the scenes and in how employees interact with HR every day.
This transformation has delivered:
- A unified cloud platform replacing fragmented local systems and processes
- Consistent, comparable data for leaders across all Nordic countries
- A single strategic partner instead of multiple vendors, strengthening governance and service quality
- A modern, mobile-enabled employee experience that makes everyday tasks simpler and faster
- Improved operational stability and compliance aligned to local regulatory requirements
- Closer alignment between HR, IT and operations, built on shared principles and ways of working
With Zalaris we had a shared understanding of how we wanted to work. Trust, good collaboration, and everyone feeling safe to bring issues to the table. We agreed early that standardisation was key. It created clarity and kept everyone aligned as we moved across countries.
- Janne Pedersen, Nordic Head of HR Services, Danske Bank