Payroll Outsourcing Contract Audit: Eliminate the clauses costing you millions

Most payroll outsourcing contracts contain the same structural flaws. Undefined service scopes that generate surprise charges. SLAs without measurable commitments or financial penalties. Pricing models that obscure true costs until renewal negotiations. Exit terms that trap organisations with underperforming vendors for years.

These weaknesses do not emerge from poor vendor intent. They result from organisations lacking a systematic framework for evaluating what strong contract terms actually look like before signing.

Join Antonio Giráldez, Key Account Manager at Zalaris, for a contract audit masterclass analysing where payroll agreements fail and how to fix them. This session provides specific clause language and negotiation strategies to eliminate operational risk and secure vendor accountability.

You will learn how to:

• Audit your current contract for the five structural weaknesses that increase costs and risk
• Define service scope using the PP, MPS and CPS framework that prevents gaps and disputes
• Structure SLAs with accuracy thresholds, response times and financial penalties that ensure delivery
• Identify hidden pricing traps in implementation fees, change requests and compliance charges
• Negotiate data security standards, disaster recovery commitments and compliance obligations that meet regulatory requirements
• Build exit strategies with fair termination terms and data transfer rights that preserve your leverage

This session is designed for CHROs, CFOs, finance directors, HR leaders and procurement professionals evaluating new agreements or approaching contract renewals. Whether you are currently satisfied with your vendor or questioning their performance, you will gain a replicable audit framework to strengthen your position and reduce risk.