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Glossary letter: H

  • HR Operations

    Centralised, multi-location service delivery hub that manages high-volume HR and payroll transactions, case management, and talent-related processes with precision and consistency from day one.

  • HR Partner Plus

    Flexible access to experienced HR Business Partners (HRBPs) providing strategic support without permanent headcount, offering on-demand expertise for organisational design, workforce planning, and change initiatives.

  • HR Processes

    Virtual team of HR experts providing policy design, compliance management, and process optimisation services to maintain pragmatic governance and future-ready workplace practices.

  • HR Transformation

    Structured change management support that aligns people, process, and technology elements to minimise disruption while accelerating value realisation during HR system implementations.

  • HR analytics

    The application of data analysis techniques to HR data to identify trends, measure performance, and inform strategic decision-making.

  • HR automation

    The use of technology to streamline and automate repetitive HR tasks, reducing manual work and improving process efficiency.

  • HR helpdesk

    PeopleHub's 24/7 support service that enables users to submit and track support tickets at their convenience with dedicated assistance.

  • HRaaS (HR as a Service)

    Zalaris' comprehensive outsourcing solution that combines scalable daily HR operations with expert strategic consulting, designed to eliminate manual processes and elevate employee experiences through integrated technology and services.

  • Human capital management (HCM)

    A strategic approach to workforce management that focuses on optimising the value of human resources through integrated processes covering recruitment, development, performance management, and retention.

  • Human resource information system (HRIS)

    A software system that combines HR and information technology to collect, store, manage, and process employee data while facilitating various HR functions.

  • Human resource outsourcing (HRO)

    The delegation of HR functions or entire HR operations to external service providers, enabling organisations to access specialised expertise while reducing administrative burden.