Elevate employee experience with Qualtrics EX

Qualtrics is a leading employee experience platform (EXP) that helps organizations measure and improve everything an employee encounters-from their initial job search to career advancement and feedback. Zalaris offers Qualtrics implementation and integration with SAP SuccessFactors to turn employee data into clear, actionable insights that drive engagement, retention, and business performance.

Employee experience is basically everything an employee encounters at a company, including physical, cultural, and digital interactions. In today’s hybrid world, delivering contextual and skills-based experiences improves retention, boosts employee engagement, and creates a measurable competitive edge.

With modern, mobile-optimised, highly personalised tools, Qualtrics supports digital employee mapping across all stages of the employee journey-from job search and recruiting through to learning, training and development, and promotion and career advancement. It also enables course registration and managerial approvals via integrated workflows.

Qualtrics helps ensure your employee experiences align with local cultural and digital expectations. Whether you're tracking engagement and team involvement, mapping gaps in collaboration and exchange, or improving feedback loops across your workforce, Qualtrics ensures insights are tailored to each region, team, and role.

Unlike legacy HRMS tools, Qualtrics offers an integrated, cloud-based EXP built for collaboration and exchange. It works alongside your original underlying HRMS system-like SAP SuccessFactors-to deliver a connected view of the employee journey. Features include access-anywhere connectivity, natural language processing bots, and secure, automatically gated content.

HR teams, COOs, and workforce planners can use Qualtrics to monitor employee feedback, identify experience gaps, and respond quickly. The platform supports teams, project-based workspaces, and extended workforces-including contractors and gig workers-with tools to track engagement, wellbeing, productivity, and collaboration.

Yes. By helping companies rapidly analyse employee feedback, Qualtrics enables action before dissatisfaction spreads. This reduces the risk of decreased employee retention rates, addresses concerns that might appear on employer review sites, and supports a more productive, profitable company.

Yes. By identifying dissatisfaction early and responding fast, Qualtrics helps reduce decreased employee retention rates and minimise risks on employer review sites. Whether you're tracking dissatisfied employees, launching employee feedback surveys, or showcasing enhanced search functions in your internal platforms, it enables confident action that builds trust, loyalty, and a competitive edge.

Whether you’re looking to improve employee engagement, integrate feedback across SAP SuccessFactors, or begin mapping the stages of the employee journey, Zalaris can help. Our consultants bring the tools and expertise to unlock your strategy-from first employee assessment stage to sustained EX performance.