Accelerate success with SAP Digital Adoption and WalkMe

A digital adoption platform is an enterprise software solution that helps organisations improve user adoption and productivity of complex systems like SAP SuccessFactors. WalkMe provides role-based guidance, interactive content, and guided tutorials across multiple applications, helping users complete tasks, understand business processes, and engage confidently from day one.

Implementing SAP SuccessFactors introduces powerful capabilities-but without proper user training and support, adoption can lag. WalkMe addresses the knowledge gap with SAP, providing contextual, in-the-flow support that drives change, reduces support tickets, and increases business value. It ensures a smooth transition to SAP, supports continuous learning, and helps meet rising customer expectations.

Both WalkMe and SAP Enable Now are digital enablement solutions designed to improve user adoption, but they serve different use cases. The SAP Enable Now solution offers embedded documentation and structured training across the software implementation lifecycle, while WalkMe adds real-time, role-based guidance that overlays business applications to help users navigate change in live environments. Zalaris supports both platforms and helps organisations evaluate the benefits, costs, and risks of each.

WalkMe helps organisations:

• Increase user adoption and productivity
• Deliver consistent onboarding processes
• Support ongoing training through interactive tutorials
• Overcome the knowledge gap during digital transformation
• Provide a centralised repository for intellectual property and process documentation
• Enable advanced user support content and change management

This approach helps you achieve maximum value, speed time-to-productivity, and avoid the common risks of SAP enable initiatives.

Yes. WalkMe supports the entire SAP software implementation lifecycle and beyond-from initial rollout to upgrades and process optimisation. It enables continuous learning, helps with process reconstruction, and sustains high levels of adoption, productivity, and efficiency as your SAP HCM or SAP SuccessFactors environment evolves.

With WalkMe, you can track user adoption, time-to-value, task completion, and user engagement in real time. These KPIs help you evaluate return on investment and fine-tune your enablement approach. Zalaris supports this process with dashboards and peer review benchmarks, ensuring your enablement strategy delivers measurable results.

Yes. Zalaris is a trusted partner for SAP transformations and provides full support for WalkMe digital adoption platform rollouts, configuration, and optimisation. We help organisations across industries and geographies create interactive content, align enablement with their business processes, and seize dual cycle growth opportunities-driving both process digitisation and workforce enablement.