Convenience store chain relies on Zalaris for HR and Payroll services

Zalaris implemented one standard HR operating model with a great end-user experience and multi-country-payroll services.

Strategic Objective/ Value Driver

The HR function shall be acknowledged as a key contributor to building the customer’s organisational capability, enabling the company’s vision of one common operating model based on State of the Art technology and great end-user experience.

Technology scope:
Payroll, Time & Attendance, Travel & Expense – fully integrated to Workday and workforce management solutions for store employees.
Service scope:
Outsourced payroll, time and absence, and travel expenses for personnel across 8 countries.
  • consulting
  • support
  • outsourcing

Role of Zalaris

After supporting a successful carve-out from Equinor, our role has been to digitise the full lifecycle management to improve flow of data in line with the overall digitalisation strategy & LEAN principles. Integration of HRIS & service delivery (payroll, travel & expenses, support) in an ‘industrial mechanism’.

Role of Zalaris
The transition from a local In-house Payroll Team to Global Outsourced Payroll provider was a big move for our business and more specifically for our payroll team. The team’s attitude throughout this transition has been second to none and I have no doubt that this greatly supported a seamless go-live. The management of this project was key for me and the combination of expertise from our staff, Zalaris and our SAP consultants meant that our business was confident throughout that our staff would be successfully paid and feel no disturbance through the transition period. Thank you to all of you involved. We look forward to defining out new processes and ways of working together from this point forward.
— HR & HSE Director

Outcomes Achieved

One common solution supporting their GEO footprint with a common operating model. Increased quality of service delivery. Delivered leading silent-running-payroll-services. Efficient governance supporting both ‘Run’ and ‘Change’ agendas. Joined forces establishing 2 new countries.

Outcomes Achieved

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