Leading Nordic bank relies on Zalaris for HR and Payroll services

Zalaris digitalised their end-to-end lifecycle management, including strategic HR, to further improve efficiency for their 30 000+ employees, powered by SuccessFactors.

Strategic Objective/ Value Driver

Deliver seamless, integrated, and user centric HR services to support the customer’s objective of being the preferred employer in the industry attracting the best talents. Focus on innovation to optimise the core and explore new business opportunities within the HR industry.​

Technology scope:
Payroll, Time & Attendance, Travel & Expense – and full suite of master data and strategic HR processes powered by SAP SuccessFactors EC and Talent modules (GMPM, LMS, Onboarding, Compensation, CDP and Recruitment)
Service scope:
Comprehensive outsourcing of all transactional HR and Payroll processes. Complete AMO of preferred HR solution incl. SAP SuccessFactors global support.​
  • consulting
  • support
  • outsourcing

Role of Zalaris

After consolidating various solutions to Zalaris multi-country solution in the early stages of the partnership, our role during the last years has been to digitise their end-to-end lifecycle management, including strategic HR, to further improve efficiency in line with their overall digitalisation strategy.​

Role of Zalaris
Zalaris have been an important strategic partner to us in regards to how we support our thirty thousand colleagues. This is an important recommitment from both parties and has given us the opportunity to re-set the relationship to ensure we continue to provide great services to support our people, and also to develop our digital HR capabilities.
— Deputy Chief People Officer

Outcomes achieved

One common solution supporting their GEO footprint with a common operating model. Increased the number of hours spent on value-adding activities and reduce hours spent on non-core activity. Efficient governance supporting both ‘Run’ and ‘Change’ agendas.​

Outcomes achieved