Zalaris

HR & Payroll Outsourcing - HR as a Service

Take HR operations off your team’s plate with HR as a Service 

Zalaris HR as a Service & HR Outsourcing services combines HR operations, payroll, compliance and on-demand advisory in one accountable managed service for multi-country organisations. Delivered on your existing HR system, it gives your team the stable foundation to lead in an AI-accelerated workplace.

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Satisfied customers from around the globe

  • Goulburn Valley Water
  • Eurowings
  • Outokumpu
  • Yancoal
  • Bitzer
  • Compass group
  • Die Landesregierung Norhein-Westfalen

HR teams weren’t built to run operations at scale

Most HR functions are caught in a cycle: too much administration, not enough advisory capacity, and a widening gap between what leadership expects from HR and what the team can actually deliver. It is a structural problem, not a resourcing one.

  1. 56% of HR time lost to admin

    56% of HR time lost to admin

    Payroll queries, compliance checks, process maintenance, and system admin consume most of the week - leaving little capacity for work that moves the business.

  2. New systems haven’t reduced the load 

    New systems haven’t reduced the load 

    An HRIS delivers the technology, but not the operating model. Without the right people, processes, and accountability behind it, the operational strain continues.

  3. Strategic capacity consumed by ops 

    Strategic capacity consumed by ops 

    When HR Business Partners spend their time on operational queries, the organisation loses the strategic counsel it hired them for.

  4. Fragmented vendors across borders 

    Fragmented vendors across borders 

    Separate providers for payroll, HR admin, compliance, and advisory create inconsistency, duplicated cost, and accountability gaps - especially multi-country.

One managed service with every layer of HR delivery

Four integrated service pillars bring daily operations and strategic evolution together through shared data, clear accountability, and a single point of escalation.

HR Operations

Your day-to-day HR operations, fully managed by a dedicated team against agreed SLAs - not reactive tickets. A centralised, multi-location service centre built for the entire employee lifecycle:

  • Centralised master data and organisational management, accurate across locations
  • End-to-end HR administration: lifecycle, comp & benefits, leave, offboarding, global mobility, compliance reporting
  • Talent-acquisition support: requisitions, postings, sourcing & screening, offers, onboarding
  • Performance & development administration, including AI-enabled process adoption and rewards
Expert managing Global HR and Payroll operations

Why enterprises choose Zalaris

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What we delivered:

Complete platform implementation. Managed payroll services. System integration. 22-month rollout across all countries.

Results:

Successful separation from parent company systems. Global solution covering entire employee lifecycle. On-time delivery despite complexity. Local compliance maintained across all markets.

What Zalaris manages for you

HR Administration 

Employee lifecycle, on/offboarding, data maintenance, and HR system administration.

Advanced payroll

End-to-end processing, payslips, statutory reporting, and multi-country consolidation - native to the service, not bolted on.

Compliance management 

Local regulatory expertise, works-council support, audit readiness, multi-entity reporting.

HR process management

Documented, governed processes with clear ownership - the accountability layer that makes your HRIS actually work. 

On-demand HRBPs

Senior HR Business Partners on demand via HR Partner Plus - strategic depth without the fixed cost of a hire.

HR transformation support

IT and process consulting to design, implement, and stabilise your HR operating model.

HR function benchmarking  report 2026

How does your HR function compare?

Compare HR spend, staffing ratios, recruitment costs and technology adoption against published benchmarks.

The report gives HR and finance leaders a practical framework for reviewing cost, capacity and operating-model priorities.

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How HR as a Service differs from HR outsourcing, EOR platforms and HR consultancies

Every Zalaris managed service contract includes a structured governance cadence. You always know how your service is performing - and so do we.

  1. Versus traditional HR outsourcing / BPO

    Task-by-task transfer with your team left as integrator. HRaaS is one accountable operating model - HR admin, payroll, compliance and advisory under a single provider, one data model, one point of escalation.

  2. Versus EOR / payroll platforms

    Strong for hiring and point payroll, thin on managed HR operations and senior advisory. HRaaS runs the day-to-day and adds on-demand HRBP depth.

  3. Versus HR consultancies

    Advice without the run. HRaaS advises and operates - the model is delivered, not just designed.

Petra Gerweck,
Hanse peter
Our goal is to create HR and payroll processes that are reliable, consistent and employee-friendly across countries. With Zalaris, we have chosen a partner that combines strong implementation expertise with a service mindset

Petra Gerweck,

Head of HR & Communications, SUSONITY

An operating model, not a pile of outsourced tasks 

Traditional HR outsourcing transfers individual tasks to a third party while your team stays the integration layer across vendors. Zalaris HRaaS delivers a managed operating model - HR administration, payroll, compliance, and process governance under one accountable service, with a predictable cost structure and a single point of escalation. 

Proven delivery expertise 

25+ years of HR and payroll delivery across 150+ countries, with ongoing compliance and industry-leading advisory. 

Native, integrated payroll 

HR and payroll run from one data model, so employees get accurate, consistent answers - and AI-enabled self-service works. 

Adaptable and scalable 

Supports growth, restructuring, expansion, and AI enablement with no extra burden on your team. 

Compliance and lower risk 

Full compliance with changing regulations and standards, minimising legal and audit risk across every market. 

AI and data-driven insight 

One unified data model is the foundation for AI-enabled analytics and real-time workforce decisions. 

Cost savings and efficiency 

Lower HR cost and better operational efficiency, freeing the team for high-impact initiatives. 

Built for complex, multi-country organisations

Who we serveHow we support them
Organisation size 
  • Designed for 1,000+ employees.  
Footprint 
  • Multi-country or multi-entity operations, with cross-border HR and payroll to run consistently. 
Complexity 
  • Real compliance complexity - works councils, statutory reporting, and local regulation across markets. 
Situation 
  • Under operational strain, mid-transformation, scaling, integrating an acquisition, or replacing fragmented vendors. 

Frequently Asked Questions

See what an efficient HR operating model looks like for you 

See what an efficient HR operating model looks like for you 

Book a 30-minute discovery call. We’ll map your HR and payroll footprint, identify where the operating-model gaps sit, and show you what a Zalaris HRaaS engagement looks like in practice. No obligation.