Zalaris

Comprehensive Outsourcing

Zalaris runs your HR and payroll. You focus on strategy. 

No retained payroll headcount, no transactional HR administration, no compliance burden. Zalaris is fully responsible for end-to-end payroll and HR operations. Your employees contact us directly. Your HR team focuses on strategy and culture.

Global payroll and HR services

Satisfied HR & Payroll customers from around the globe

  • Goulburn Valley Water
  • Eurowings
  • Outokumpu
  • Northern Beaches Council
  • Bitzer
  • Compass group
  • Die Landesregierung Norhein-Westfalen

Why full-scope HR and payroll outsourcing reduces risk and overhead 

When you choose Comprehensive Outsourcing, Zalaris is fully responsible for end-to-end payroll transactions - and your employees are in direct contact with Zalaris service centre agents. Your retained HR function focuses on strategy, leadership, and organisational development. Zalaris owns everything transactional. 

  1. Full strategic HR focus 

    Full strategic HR focus 

    • Eliminate transactional HR work so your team can focus entirely on strategic priorities.
    • Redirect time and budget from administration to higher-value HR initiatives.  
  2. One contract. One SLA. One team. 

    One contract. One SLA. One team. 

    • A single provider for unified HR and payroll operations across all countries in scope.  
    • One point of accountability, one escalation path, and structured service governance.  
  3. Employees served directly by Zalaris 

    Employees served directly by Zalaris 

    • Employees contact Zalaris directly for HR and payroll support, reducing the workload on your HR team.  
    • Multilingual service with specialist support for more complex cases.  
  4. Targeted cost savings

    Targeted cost savings

    • Comprehensive outsourcing helps reduce the cost of maintaining in-house transactional HR across multiple countries.  
    • A rightshoring delivery model combines local expertise with operational efficiency.  
  5. People Transfer capability 

    People Transfer capability 

    • People Transfer ensures knowledge retention and service continuity during transition.  
    • Parallel transition workstream minimise disruption at go-live.  
  6. Governance at every level 

    Governance at every level 

    • Regular operational and executive governance keeps performance transparent.  
    • Monthly SLA reporting with contractual financial accountability for service targets. 

Comprehensive Outsourcing delivered across every country – Hassle free

Service CategoryServices Covered
Platform & infrastructure
  • Hosting, backups, and disaster recovery
  • Cyber security monitoring and 24/7 CSOC coverage
  • Application updates including statutory rule changes and legal updates
  • Release management and system testing
  • User account management with SSO
  • Integration monitoring across all connected systems
Payroll processing & compliance
  • Payroll scheduling and preparation
  • Payroll preparation and testing
  • Gross-to-net calculation for all employees in scope
  • Payroll Control Centre (PCC): master data, payroll, and time controls running pre-run
  • Payroll processing and controls
  • Bank file creation and payment execution
  • Payslip distribution via PeopleHub self-service
  • Automated tax reporting
  • Deductions to authorities (garnishments)
Support & administration
  • Technical support for system issues
  • Data correction via manual entry
  • Super User request handling
  • Employee request handling
  • Employee data management in your HR system
Reporting & compliance
  • Standard payroll reports for HR and finance
  • Compliance updates and statutory changes applied automatically
  • Named payroll contact and monthly service review
Integrations
  • Integration with your HRIS (SAP SuccessFactors, Workday, Oracle HCM, Hibob, or other via open API)

Meet Zally, your next-gen AI assistant

Zally handles routine employee queries instantly, from leave balances to payslip access to policy clarifications. Employees get accurate answers in seconds without waiting for HR.

This reduces the volume of administrative requests and improves the employee experience across your entire workforce.

Employee Serf service

Built for every leader across functions

For Finance leaders 

  • Structural cost reduction with full auditability
  • One consolidated payroll cost across all countries 
  • SLA-backed service with financial accountability 
  • No hidden HR administration costs 

For HR leaders 

  • Focus on talent, culture, and leadership 
  • Zalaris manages employee queries and HR administration 
  • Onboarding, offboarding, & document management handled end-to-end 
  • Employee support delivered in local languages 

For IT leaders 

  • No HR or payroll infrastructure to maintain 
  • Zalaris manages hosting, security, upgrades, and integrations
  • Consistent support across all countries
  • ISO 27001 certified, 24/7 CSOC, EU data residency 

For Payroll managers 

  • No HR or payroll infrastructure to maintain 
  • Zalaris manages hosting, security, upgrades, and integrations 
  • Consistent support across all countries 
  • ISO 27001 certified, 24/7 CSOC, EU data residency

This is the right model for you if: 

  • Your HR team spends the majority of its time on transactional administration rather than strategic priorities
  • You operate across multiple countries and local compliance management is no longer sustainable in-house
  • You are a carve-out, spin-off, or newly independent organisation that needs a fully operational HR and payroll function from day one
  • You have a cost reduction mandate that requires structural change - not just process improvement
  • You want a single point of accountability for HR and payroll delivery - not a vendor patchwork
HR and Payroll Solution

Flexible service models
for every stage of your HR & payroll journey

Frequently asked questions

Let’s connect

Tell us about your organisation. We will be in touch. 

The future of work:

9 strategic HR shifts HR leaders should prepare for by 2030