Finnair transforms HR operations with Zalaris digital and outsourcing solutions

Finnair operates in a highly dynamic aviation environment, where accurate employee data, efficient HR processes and reliable payroll operations are essential to supporting a global workforce.

As part of its HR transformation, Finnair wanted to digitalise HR services and employee data management. The objective was to create a more unified and efficient HR ecosystem that could improve day-to-day operations, give managers better access to staff core data and support employees with more accessible self-service capabilities.

A key requirement was to connect Finnair’s Workday system with Zalaris SAP Payroll Management, enabling employee master data, payroll and reporting processes to work together more effectively. This would help Finnair improve data quality, reduce fragmentation and create a stronger foundation for HR operations.

Zalaris supported Finnair with an integrated HR and payroll solution designed to improve the quality, visibility and usability of employee data.

The work included the implementation of Zalaris Payroll Management, standardisation of employee master data and integration with Finnair’s Workday system. By connecting Workday with Zalaris SAP Payroll Management, Finnair created a more consistent flow of information between core HR, payroll and reporting.

Zalaris also supports Finnair through outsourced payroll cloud services, the Zalaris Helpdesk Portal and payslip visibility through the Zalaris Portal. Together, these services help Finnair manage payroll operations more efficiently while improving access to relevant HR and payroll information for employees, managers and HR teams.

The collaboration has helped Finnair strengthen the way employee data is managed, accessed and used across the organisation.

By improving the integration between Workday and Zalaris SAP Payroll Management, Finnair has created a more unified source of personnel data that supports HR master data, payroll and reporting. This has made employee data easier to report on and analyse, while helping the People & Culture function work faster and respond more effectively to business and employee needs.

The solution has also improved self-service capabilities for managers and employees. Employees can access, store and check key employment information, including employment history, periods of long-term absence and contact details. Managers benefit from better visibility into up-to-date staff core data, enabling them to support employees with more accurate and accessible information.

Key outcomes include:

• Improved reporting and analysis of employee data
• Faster performance from the People & Culture function
• Better visibility into staff core data for managers
• Unified personnel data management integrated with key systems
• Improved Workday self-service capabilities for managers and employees
• Employee access to employment history, long-term absence information and contact details
• Personnel data managed from a single location and integrated with other systems, including time management systems
• Payslip visibility through the Zalaris Portal
• Ongoing payroll support through Zalaris outsourced payroll cloud services and the Zalaris Helpdesk Portal