Prepare your HR strategy for 2027: 9 crucial shifts to consider

What should be on your HR agenda for 2027?

AI is moving HR beyond administration towards workforce design. As intelligent technologies automate more HR interactions, organisations need to rethink work around human-AI collaboration, accountability and behavioural skills such as critical thinking and adaptability.

In this session, you will learn:

• How AI is reshaping HR interactions and work design, and how to prepare people and processes for effective human-AI collaboration.
• Why behavioural competencies and ethical AI governance are becoming strategic priorities, including the growing importance of transparency, accountability and responsible workforce decisions.
• How to strengthen workforce resilience through personalisation, clearer data ownership, locally relevant culture and continuous organisational readiness.

The future of HR will require more than operational excellence. It will require HR teams to help design the systems, behaviours and workforce models that allow organisations to adapt.

Use this session to challenge your current priorities, identify where your organisation needs to prepare, and shape a more future-ready HR strategy for 2027.