Zalaris Australia Successfully Implements PeopleHub for SAP® SuccessFactors® at Goulburn Valley Water
Zalaris supported Goulburn Valley Water (GVW), an Australian organisation employing over 250 people, with the implementation and go-live of SAP SuccessFactors solutions.

Strategic Objective/ Value Driver
GVW sought to revolutionise its HR operations with a forward-thinking strategy focused on efficiency, employee engagement, and alignment with its sustainability goals. By leveraging innovative solutions, this transformation simplifies workflows, empowers staff with self-service tools, and integrates eco-conscious practices, ensuring HR processes support both organisational growth and environmental responsibility.
Technological scope
SAP SuccessFactors Employee Central, SAP SuccessFactors Recruiting, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Learning.
Service scope
Implementation, customer-specific adaptations, support services for SAP SuccessFactors.
Solution
Consulting, Support
Role of Zalaris
In collaboration with GVW, Zalaris modernised and streamlined HR processes by replacing legacy systems with a cloud-based platform. This transformation empowered GVW’s employees through self-service capabilities, improved decision-making with real-time analytics, and aligned HR practices with GVW’s sustainability and growth objectives.
Outcomes achieved
- Enhanced Operational Efficiency Automation of manual processes reduced administrative burdens and streamlined workflows.
- Improved Decision-Making Real-time analytics enabled data-driven insights for HR and leadership teams.
- Employee Empowerment Self-service functionality allowed employees to manage HR tasks independently, improving engagement and satisfaction.
- Cost Savings Transitioning to a cloud-based solution minimised IT infrastructure needs, freeing resources for other priorities.
- Scalability and Sustainability A flexible, scalable platform supported GVW’s growth while reducing paper-based processes, aligning with environmental objectives.
The Zalaris team has been great to work with – very knowledgeable and responsive. They were a key partner in our transition to a modern HR platform, and their expertise helped make this project a success.
Julie Cartmel
People Development Coordinator, Goulburn Valley Water
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